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Facts about the B(l)ackhome City Hotel

Your stay from A - Z


•    By car:
A1 from the direction of Chiemsee: motorway exit Salzburg West, then continue along the Innsbrucker Bundesstraße. Turn off right onto the Karolingerstraße then along the Kugelhofstraße. Turn off left on the Kenderlstraße and continue along the Rochusgasse.

A1 from the direction of Mondsee: motorway exit Salzburg Mitte, then continue along the Münchner Bundesstraße and Iganz-Harrer-Straße. Turn off right onto the Guggenmoosstraße. Then turn left onto the Kleßheimer Allee. At the roundabout, take the second exit towards the Innsbrucker Bundesstraße. Then continue along the Maxglaner Hauptstraße and turn off right onto the Rochusgasse.

•    By plane:
Salzburg airport has national and international flights each day.

Alternatively: Munich airport.

•    By train:
Salzburg main train station with fast national and international connections each day.


  • Free up to 7 days before arrival. Any advance payments are fully refunded minus any bank transfer charges.
  • 90% of the accommodation costs are charged between one week and date of arrival. The difference for the advance payment is refunded minus any bank transfer charges.
  • In the event of a no-show 100% of the booking is charged.
  • Early departures are considered to be a partial cancellation. In addition, the Austrian Hotel Contract Conditions (AGBH 2006) apply. Cancellations must be made in writing by email to
  • Corporate customers and longstays will find the cancellation guidelines in the respective reservation confirmation.

There are various companies dotted across the city. The main suppliers can be found at the airport and around the station.

SIXT: +43 (0)810 97 74 24
AVIS: +43 (0)662 87 72 78
HERTZ: +43 (0)662 85 20 86
EUROPCAR: +43 (0)1 86 61 650

From 15.30 

By 10.30 I Please leave your keycard(s) in your apartment, return them to reception or leave them in our letterbox.

Event centres for conferences, trade fairs and congresses within Salzburg:
Messezentrum Salzburg & Salzburg Arena, Am Messezentrum 1, 5020 Salzburg

Your city apartment will be available for your use until 10.30 on the departure day. The keycard to your apartment will stop working after 10.30. You do not need to check out separately at the kiosk or reception. Simply leave your keycard in the apartment or return it to reception. You can also leave the keycard in our letterbox.
If you require a doctor, please contact the radio medical support services on tel. 141. -> see also Hospital.

The emergency exits are labelled with illuminated green pictograms in accordance with international standards. In the event of an emergency, follow the emergency exit directions on the map on your apartment door. This map can also be used as a means of navigation in an emergency.


•    European emergency services: 112
•    ÖAMTC breakdown service: 120
•    Fire brigade: 122
•    Police: 133
•    Ambulance: 144

Fire extinguishers and fire alarms can be found on each floor. Their exact location is labelled on the map on your apartment door. The hotel has a central fire alarm system. If you hear a loud alarm sound, leave the building via the marked emergency exits and follow the instructions of the fire brigade. If you suspect that there is a fire in the building, please contact our emergency services or reception without delay. Smoking and playing around with open windows are strictly prohibited throughout the hotel. If an alarm is set off in error as a result of improper conduct and the fire brigade alerted, the perpetrator will be charged € 500.

Landeskrankenhaus Salzburg
Müllner Hauptstraße 48, A – 5020 Salzburg
Tel.: +43 (0)57 25 50

Christian-Doppler-Klinik Salzburg
Iganz-Harrer-Straße 79, A – 5020 Salzburg
Tel.: +43 (0)57 25 50

Krankenhaus der Barmherzigen Brüder
Kajtanerplatz 1, A – 5020 Salzburg
Tel.: +43 (0)662 80 88 0

The B(l)ackhome City Apartments are quick and easy to book online. Please simply follow the booking process on our homepage.

Our reception team are on available on-site from MON to FRI 07:00 to 14:00 and by email at to address and deal with any important issues, long-stays, company invoices or special enquiries.

You can access our WLAN for free throughout the hotel area. The access code can be found in the Guest A-Z.

The nearest motorway exit, ‘Innsbruck Mitte’, is just 3 minutes away. Simply take the road off to the south from the roundabout right outside the building.

Multi-lingual operating instructions are available for all electrical appliances such as the dishwasher and microwave. These can be found on the stand behind the info sheets.

We accept the following forms of payment: Mastercard, Visa. Cash payments are not possible.
Advance payment of company invoices, please contact our helpdesk on or ask at reception.

The nearest pharmacy is just a 4 minute walk away. At the end of the Rochusgasse, turn off right onto the Maxglaner Hauptstraße.

Apotheke Zum Heiligen Rupertus | Maxglaner Hauptstraße 13
Opening times Mon – Fri 08:00 – 18:00 I Sat 08:00 – 12:00
For emergency pharmacy services outside of these opening times, please see

There are 3 parking spaces outside the building for loading and unloading. We recommend using the city of Salzburg public parking spaces for longer stay parking.

Please note that pets are not permitted anywhere in the building. If you bring a pet to the apartment, you will be charged a cleaning fee of € 50.

The nearest bus stop is just 4 minutes away on the Maxglaner Hauptstraße. For full information about public transport in Salzburg, see

You will find a restaurant guide in your apartment. For more information and tips, see the ‘Region’ section of our homepage.

Our restaurant tips:
Ikarus (Hangar-7, Wilhelm-Spazier-Str. 7a) – upmarket, refined, international
Goldener Hirsch (Getreidegasse 37) – upmarket, refined, traditional
Schloss Mönchstein (Mönchsberg Park 26) – traditional, Austrian
Stiegl-Brauwelt, Maschinenhaus (Bräuhausstraße 9) – Austrian, traditional
Republic Café, restaurant-bar-club (Anton-Neumayr-Platz 2) – Mediterranean-Asian-American cross-over cuisine

Numerous events are held at the Salzburg Arena events hall. Orchestral concerts, comedians, musicals, folk music gala evening, business events, sports events, rock concerts and much more. More information: and

All of Salzburg. One card. All-inclusive!
One card for everything: numerous museum visits, the key sights, free public transport access, discounts on cultural events and numerous excursions.

The card is available from the Salzburg ticket offices, the information points in and around Salzburg and Prices: 24 hours: € 24.00 - 27.00 I 48 hours: € 32.00 - 36.00 I 72 hours: € 37.00 - 42.00

These information points can be found at the main train station and in the Mozartplatz. Here you can find out all you need to know about the sights and excursions as well as purchasing tickets. You can also exchange money here.
Tel.: +43 (0)662 88 987 - 340 / 330 |

Organic food stores Elisabeth Feldinger and Rochushof can be found on the Rochusgasse. The Maxglaner Hauptstraße contains a Billa and Italian delicatessen Buongustaio.

Shopping centres:   
Close to the Salzburg Exhibition Centre,

Shopping Arena
Close to Hellbrunn Palace,

ZiB Shopping
On the Kapuzinerberg,

At the main train station,

Bindestelle Floristik
Maxglaner Hauptstraße, 9 mins walk
Opening times Mon – Fri 09:00 – 18:00 | Sat 09:00 – 14:00

Food Delivery:

Smoking is not permitted in any of our apartments. In the event of damage to an apartment caused by smoking or if we are unable to rent out an apartment for a certain period of time due to the smell of smoke, the perpetrator will be charged accordingly.

One of Austria’s best-known beers has its origins in Salzburg. The Stieglbrauerei and Stiegl-Brauwelt is situated close to the B(l)ackhome. Explore the world of beer with a brewery tour either in the museum or in the beer garden. Kendlstraße 1, 5020 Salzburg

Taxi 2220 +43 (0) 662 22 20
Taxi Salzburg +43 (0) 664 91 00 912
Salzburg Taxi: +43 (0) 676 33 47 141

We recommend that you take out travel cancellation insurance with a renowned insurance provider.

220 Volt; suitable adapters can be purchased from an electronics store.