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Useful facts about the B(l)ackhome Apartments

Your stay from A - Z

ARRIVAL

•    By car:
A1 from the direction of Chiemsee: motorway exit Salzburg West, then continue along the Innsbrucker Bundesstraße. Turn off right onto the Karolingerstraße then along the Kugelhofstraße. Turn off left on the Kenderlstraße and continue along the Rochusgasse.

A1 from the direction of Mondsee: motorway exit Salzburg Mitte, then continue along the Münchner Bundesstraße and Iganz-Harrer-Straße. Turn off right onto the Guggenmoosstraße. Then turn left onto the Kleßheimer Allee. At the roundabout, take the second exit towards the Innsbrucker Bundesstraße. Then continue along the Maxglaner Hauptstraße and turn off right onto the Rochusgasse.

•    By plane:
Salzburg airport has national and international flights each day. Alternatively: Munich airport.

•    By train:
Salzburg main train station with fast national and international connections each day.

CANCELLATIONS

•    Cancellations are free-of-charge up to 7 days before the planned arrival date. The deposit will be refunded in full, minus any transfer charges.
•    In the case of cancellations made between one week and 72 hours before the planned arrival date, 10% of the cost of the stay will be charged. Any advance payment made in excess of this will be refunded in full, minus any transfer charges.
•    In the case of cancellations made less than 72 hours before the planned arrival date, 80% of the cost of the stay will be charged. Any advance payment made in excess of this will be refunded in full, minus any transfer charges.
•    In the event of a no-show, 100% of the booked stay will be charged.
•    Premature departures are classed as a partial cancellation.
•    The terms and conditions of the Austrian Hotel Industry apply (AGBH 2006).
•    Cancellations must be made in writing by email to welcome@blackhome.at.

CAR HIRE
There are various companies dotted across the city. The main suppliers can be found at the airport and around the station.

SIXT: +43 (0)810 97 74 24
AVIS: +43 (0)662 87 72 78
HERTZ: +43 (0)662 85 20 86
EUROPCAR: +43 (0)1 86 61 650

CHECK-IN
From 14.00

CHECK-OUT
By 11.00 I Please leave your keycard(s) in your apartment, return them to reception or leave them in our letterbox.

CONFERENCES
Event centres for conferences, trade fairs and congresses within Salzburg:
Messezentrum Salzburg & Salzburg Arena, Am Messezentrum 1, 5020 Salzburg

DEPARTURE
Your city apartment will be available for your use until 11:00 on the departure day. The keycard to your apartment will stop working after 11:00. You do not need to check out separately at the kiosk or reception. Simply leave your keycard in the apartment or return it to reception. You can also leave the keycard in our letterbox.
DOCTOR
If you require a doctor, please contact the radio medical support services on tel. 141. -> see also Hospital.

EMERGENCY EXITS
The emergency exits are labelled with illuminated green pictograms in accordance with international standards. In the event of an emergency, follow the emergency exit directions on the map on your apartment door. This map can also be used as a means of navigation in an emergency.

EMERGENCY NUMBERS

•    European emergency services: 112
•    ÖAMTC breakdown service: 120
•    Fire brigade: 122
•    Police: 133
•    Ambulance: 144

FIRE ALARMS
Fire extinguishers and fire alarms can be found on each floor. Their exact location is labelled on the map on your apartment door. The hotel has a central fire alarm system. If you hear a loud alarm sound, leave the building via the marked emergency exits and follow the instructions of the fire brigade. If you suspect that there is a fire in the building, please contact our emergency services or reception without delay. Smoking and playing around with open windows are strictly prohibited throughout the hotel. If an alarm is set off in error as a result of improper conduct and the fire brigade alerted, the perpetrator will be charged € 500.

HOSPITAL
Landeskrankenhaus Salzburg
Müllner Hauptstraße 48, A – 5020 Salzburg
Tel.: +43 (0)57 25 50

Christian-Doppler-Klinik Salzburg
Iganz-Harrer-Straße 79, A – 5020 Salzburg
Tel.: +43 (0)57 25 50

Krankenhaus der Barmherzigen Brüder
Kajtanerplatz 1, A – 5020 Salzburg
Tel.: +43 (0)662 80 88 0

INFORMATION – OFFICE HOURS
The B(l)ackhome City Apartments are quick and easy to book online. Please simply follow the booking process on our homepage.

Our reception team are on available on-site from MON to FRI 07:00 to 14:00 and by email at welcome@blackhome.at to address and deal with any important issues, long-stays, company invoices or special enquiries.

INTERNET
You can access our WLAN for free throughout the hotel area. The access code can be found in the Guest A-Z.

MOTORWAY
The nearest motorway exit, ‘Innsbruck Mitte’, is just 3 minutes away. Simply take the road off to the south from the roundabout right outside the building.

OPERATING INSTRUCTIONS
Multi-lingual operating instructions are available for all electrical appliances such as the dishwasher and microwave. These can be found on the stand behind the info sheets.

PAYMENT
We accept the following forms of payment: Mastercard, Visa. Cash payments are not possible.
Advance payment of company invoices, please contact our helpdesk on welcome@blackhome.at or ask at reception.

PHARMACY
The nearest pharmacy is just a 4 minute walk away. At the end of the Rochusgasse, turn off right onto the Maxglaner Hauptstraße.

Apotheke Zum Heiligen Rupertus | Maxglaner Hauptstraße 13
Opening times Mon – Fri 08:00 – 18:00 I Sat 08:00 – 12:00
For emergency pharmacy services outside of these opening times, please see www.apothekenindex.at.

PARKING
There are 3 parking spaces outside the building for loading and unloading. We recommend using the city of Salzburg public parking spaces for longer stay parking.

PETS
Please note that pets are not permitted anywhere in the building. If you bring a pet to the apartment, you will be charged a cleaning fee of € 50.

PUBLIC TRANSPORT
The nearest bus stop is just 4 minutes away on the Maxglaner Hauptstraße. For full information about public transport in Salzburg, see https://salzburg-verkehr.at/.

RESTAURANTS
You will find a restaurant guide in your apartment. For more information and tips, see the ‘Region’ section of our homepage.

Our restaurant tips:
Ikarus (Hangar-7, Wilhelm-Spazier-Str. 7a) – upmarket, refined, international
Goldener Hirsch (Getreidegasse 37) – upmarket, refined, traditional
Schloss Mönchstein (Mönchsberg Park 26) – traditional, Austrian
Stiegl-Brauwelt, Maschinenhaus (Bräuhausstraße 9) – Austrian, traditional
Republic Café, restaurant-bar-club (Anton-Neumayr-Platz 2) – Mediterranean-Asian-American cross-over cuisine

SALZBURG ARENA
Numerous events are held at the Salzburg Arena events hall. Orchestral concerts, comedians, musicals, folk music gala evening, business events, sports events, rock concerts and much more. More information: http://www.salzburgarena.at/ and www.oeticket.com

SALZBURG CARD
All of Salzburg. One card. All-inclusive!
One card for everything: numerous museum visits, the key sights, free public transport access, discounts on cultural events and numerous excursions.

The card is available from the Salzburg ticket offices, the information points in and around Salzburg and www.salzburg.info. Prices: 24 hours: € 24.00 - 27.00 I 48 hours: € 32.00 - 36.00 I 72 hours: € 37.00 - 42.00

SALZBURG INFORMATION
These information points can be found at the main train station and in the Mozartplatz. Here you can find out all you need to know about the sights and excursions as well as purchasing tickets. You can also exchange money here.
Tel.: +43 (0)662 88 987 - 340 / 330 | www.salzburg.info

SHOPPING
Food:
Organic food stores Elisabeth Feldinger and Rochushof can be found on the Rochusgasse. The Maxglaner Hauptstraße contains a Billa and Italian delicatessen Buongustaio.

Shopping centres:   
EUROPARK
Close to the Salzburg Exhibition Centre, www.europark.at

Shopping Arena
Close to Hellbrunn Palace, www.dieshoppingarena.at

ZiB Shopping
On the Kapuzinerberg, www.zib.at

FORUM 1
At the main train station, www.forum1.at

Flowers:
Bindestelle Floristik
Maxglaner Hauptstraße, 9 mins walk
Opening times Mon – Fri 09:00 – 18:00 | Sat 09:00 – 14:00

Food Delivery:
www.lieferservice.at

SMOKING
Smoking is not permitted in any of our apartments. In the event of damage to an apartment caused by smoking or if we are unable to rent out an apartment for a certain period of time due to the smell of smoke, the perpetrator will be charged accordingly.

STIEGLBRAUEREI ZU SALZBURG
One of Austria’s best-known beers has its origins in Salzburg. The Stieglbrauerei and Stiegl-Brauwelt is situated close to the B(l)ackhome. Explore the world of beer with a brewery tour either in the museum or in the beer garden. Kendlstraße 1, 5020 Salzburg

TAXI
Taxi 2220 +43 (0) 662 22 20
Taxi Salzburg +43 (0) 664 91 00 912
Salzburg Taxi: +43 (0) 676 33 47 141

TRAVEL CANCELLATION INSURANCE
We recommend that you take out travel cancellation insurance with a renowned insurance provider.

VOLTAGE
220 Volt; suitable adapters can be purchased from an electronics store.